Privacy Policy

Last updated: October 2, 2026

Sol Body & Beauty ("we," "us," "our") operates solbodyandbeauty.com, book.solbodyandbeauty.com, and our social media pages and ads. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact details you give us: name, phone number, email address, and answers to questions on our forms (for example, your main area of concern).
• Appointment and payment details when you book: the service, date and time, and payment confirmation. Card payments are processed by Stripe. We do not store full card numbers.
• Usage data collected automatically by cookies and similar tools, such as pages visited, device type, and approximate location, including through the Meta Pixel and Google tools.

How we use it

• To respond to your inquiry and send you the booking link you requested.
• To schedule, confirm, remind you about, and follow up on appointments.
• To process payments and send receipts.
• To send offers and updates about our services, if you have agreed to receive them.
• To measure and improve our website and advertising.

Text messages (SMS)

When you submit your phone number through our forms, you agree to receive text messages and calls from Sol Body & Beauty about your appointment, offers, and follow-ups at that number. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of purchase. We do not share your mobile number or SMS consent with third parties for their own marketing.

Who we share it with

We share information only with service providers who help us run the business and who are bound to protect it: our customer relationship and scheduling platform (HighLevel / LeadConnector), our payment processor (Stripe), our practice management software, and advertising platforms such as Meta for measurement. We may also share information if required by law. We do not sell your personal information.

Health information

Information you share about your health during a consultation or treatment is kept in our practice records and handled with the care that medical information requires. This website and our forms are not intended to collect detailed medical information.

Cookies and advertising

We use cookies and pixels to understand how people use our site and to show relevant ads on platforms like Facebook and Instagram. You can control cookies in your browser settings and adjust ad preferences in your Facebook and Instagram account settings.

Your choices

• Opt out of texts: reply STOP to any message.
• Opt out of emails: use the unsubscribe link in any email.
• Ask us to see, correct, or delete your information: contact us using the details below.

Data security and retention

We take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as required by law.

Children

Our services are intended for adults. We do not knowingly collect information from anyone under 18.

Changes

We may update this policy from time to time. The date at the top shows the latest version.

Contact us